If you have applied for a visa, green card, or any other immigration service with USCIS, you usually receive a receipt number. This number is used to check your case status online. But what happens if you lose your receipt number? Don’t worry! In this article, we will explain how you can still track your USCIS case status without the receipt number. The steps are simple and easy for anyone to follow.

What Is a USCIS Receipt Number?

A USCIS receipt number is a unique 13-character code. It is printed on the Form I-797C, which is the Notice of Action that USCIS sends after getting your application. The number looks like this: ABC1234567890. It helps you track your case online.

Why You Might Not Have the Receipt Number

There are several reasons you may not have your receipt number:

  • You lost the I-797C notice
  • You moved and didn’t update your address
  • USCIS never mailed the notice
  • The mail was delayed or lost

No matter the reason, here are helpful ways to track your case.

1. Check Your Email or USCIS Online Account

If you filed your case online or created a USCIS online account, you may have received the receipt number in your email. Log in to:
https://myaccount.uscis.gov/

Steps:

  1. Log in using your USCIS account email and password
  2. Click on My Cases
  3. Look for the receipt number or case updates

2. Ask Your Lawyer or Immigration Representative

If an immigration lawyer or consultant helped you file the form, they usually keep a copy of your receipt notice. Contact them and ask for your receipt number. They might also track the status for you.

3. Check Your Bank or Credit Card Statement

If you paid the application fee, your bank statement may show a MYUSCIS transaction. Sometimes, the receipt number is printed next to the fee charge. It might look like this:
“USCIS*ABC1234567890”

Steps:

  1. Open your bank or card statement
  2. Look for USCIS charges
  3. Write down any receipt number shown

4. Call USCIS Customer Service

You can call USCIS at 1-800-375-5283 (available Monday to Friday). Tell them you lost your receipt number. They may ask for:

  • Your full name
  • Date of birth
  • Mailing address
  • Application type and date

Note: They may not give the receipt number over the phone but can guide you on what to do.

5. Submit an Online Inquiry

If you haven’t received your receipt notice within 30 days of filing, submit an e-request:
https://egov.uscis.gov/e-request/Intro.do

Steps:

  1. Go to the USCIS e-request page
  2. Choose Did not receive notice
  3. Fill in your name, DOB, mailing address, and filing details
  4. Submit the form

USCIS may reply within 15-30 days.

6. Visit a USCIS Field Office (Appointment Required)

If none of the above works, you can make an appointment using the InfoPass system:
https://my.uscis.gov/appointment

Steps:

  1. Go to the InfoPass website
  2. Select your zip code and nearest USCIS office
  3. Book an appointment
  4. Bring your ID and application documents

A USCIS officer may help you retrieve your receipt number.

7. Check USCIS Case Processing Time

Even if you don’t have your receipt number, you can still get an idea of how long your case might take.

Visit: https://egov.uscis.gov/processing-times/

Steps:

  1. Select the form you filed
  2. Choose your service center (example: Texas, California)
  3. Check the estimated processing time

Important Tips If You Lose Your Receipt Number

  • Always keep a copy of your USCIS Form I-797C
  • Scan and save important documents online
  • Update your address using Form AR-11 at uscis.gov/ar-11
  • Create a USCIS online account to receive updates

Can You Track a Case Without a Receipt Number?

You cannot use the online case tracker without the number. But by using the steps above (like checking your account, bank statement, or contacting USCIS), you can find it or still get help with your case.

Conclusion

Losing your USCIS receipt number can feel stressful. But you have many ways to find it or still check your case. Start with your email and USCIS account. If needed, contact your lawyer, check your bank, or call USCIS for help. Always keep your USCIS documents safe and organized. That way, you can avoid delays and stay updated easily.

This article was written to help users like you track your USCIS case even without a receipt number. All information is up to date as of 2025 and written in simple words for easy understanding. Stay calm, follow the steps, and get the support you need.

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